Frequently asked questions

Still need help? Reach out to our customer support team.

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General

What is inBuild?
How accurate is your AI?
How long does it take for an invoice to process?
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Setup

How do I connect my email?
How do I change my password?
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Settings

How do I add / delete / change cost codes?
How do I add / delete / change vendors?
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Invoices

How do you handle duplicate invoices?
My inbox is empty, what should I do?
My invoice sync to an app has failed, what went wrong?
I have a document that is made up of multiple invoices, can I split them up?
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Projects and Budgets

How can I create a project budget?
Do you support contracts?
Do you support change orders?
Do your contracts offer support for retainage?
Can I customize my exported pay applications?